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Qatar Airways Recruitment 2021 Application Portal

The Qatar Airways Recruitment 2021/2022… | Qatar Airways invited from interested and suitably qualified candidates for Qatar Airways Recruitment 2021.

Are you a Ghanaian or Based in Ghana and you have been looking for an opportunity to get recruited? Qatar Airways is Recruiting new workers.

Qatar Airways recruitment has begun to recruit new employees, Therefore interested and suitably qualified members of the public can apply for any of the positions available at Qatar Airways.

Available Positions Include:

1. Job Title: Customer Experience – Airport Services Agent

We are currently recruiting for Airport Services Agent in Accra, Ghana

As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and security standards.

Specific accountabilities include:

• Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
• Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
• Assisting the Duty Officer in handling company materials and records
• Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
• Ensuring passengers are assisted smoothly through airport facilities
• Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
• Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
• Organizing check-in counters and coordinating documentation issues

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Qualification Required & Experience

The successful candidate will have:

• High School Qualification
• Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
• Excellent communication skills with fluency in English language.
• High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
• High level of computer literacy
• Excellent customer focus and service delivery.
• Good interpersonal skills and strong team orientation

Location: Accra

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 12 August, 2021

 

2. Job Title: Customer Experience – Airport Services Duty Supervisor

Job Purpose

• Supervise and control flight-handling activities such as Flight Editing, Check-in, Transfers, and Boarding, etc., in order to ensure a high service standard. Achieve optimum customer satisfaction and on-time departure of flights. Excellent skill to deal with flight delays, disruptions, denied boarding etc. Deputize Airport Services Duty Officer and/or Airport Representative.

Accountabilities

• Acts as a Station coordinator in liaison with GHA and QR Department. Works closely with GHA and all airport departments to ensure that on-time Performance targets are met.
• Ensures the progress towards on-time flight closure and passenger boarding Supervises airport team in achieving on-time performance.
• Facilitates the Ramp Handling activities in liaison with GHA, Caterers, Fuels, Maintenance, Cargo, and Crew to expedite departure. Works with all departments to ensure on-time performance.
• Utilization of maximum resources by planning efficient duty allocation for Customer Service Agents. Ensures efficient use of manpower during duty period.
• Reviews aircraft allocations according to the Movement Signals / Late Arrivals / Loads etc. Ensures all departments are aware of operational messages and requirements
• Provides support to Airport Services Duty Officer in case of Flight Disruptions, Misconnections, and Denied Boarding and ensures passengers are provided with all possible facilities. Ensures passengers are provided with full support during any disruption on his shift.
• Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.
• Any other operational tasks/responsibilities as may be assigned by the Airport Services Manager.

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Qualification Required & Experience

• Bachelors Degree or equivalent
• Fluent in English both written and spoken
• Advanced Customer Relations trainings such as Passenger services (Altea), Baggage Services (World Tracer), Ground operations (GSM/GOM), Dangerous goods Regulations, weight and balance, Sound knowledge of Amadeus Reservations & Ticketing, including ID/AD tickets (Industrial/Agent Discounted tickets)
• High computer literacy
• 5 years of job-related experience required

Location: Accra

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 12 August, 2021

IMPORTANT NOTICE:

  • Qatar Airways DO NOT demand or accept gifts or gratification to offer employment.
  • Do not offer money to anyone before, during or after the recruitment exercise. Any candidate found doing either of these would be summarily disqualified and prosecuted.
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CAUTION: Candidates who want to Apply for this Recruitment should be very sensitive and careful, We hereby Advice that Candidates should visit the Recruitment PORTAL or WEBSITE and follow the Steps outlined for the Application. DO NOT GIVE MONEY to any agent proving to get you Recruited Please take Note.

For more Questions and further information pertaining to this recruitment get in touch with us on the Comment Space Below.

Few things to know before Apply for Qatar Airways Recruitment 2021

To apply for the Qatar Airways Recruitment Recruitment 2021. Below is what you need to know:

  • Make sure you confirm the deadline of any advertised position before submitting an application.
  • Make sure you meet all minimum Qatar Airways Recruitment Recruitment requirements and possess any required document before submitting an application.
  • Follow the details on each individual position to apply.

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