KLM Royal Dutch Airlines Recruitment 2023 – Recruitment Portal

The KLM Royal Dutch Airlines Recruitment 2023/2024… | KLM Royal Dutch Airlines Recruitment Portal is now open for new recruitment. KLM Royal Dutch Airlines recruitment 2023 application form, Closing date, requirements, and guidelines for free here.

Are you a Ghanaian who has been looking for an opportunity to get recruited in the upcoming KLM Royal Dutch Airlines Recruitment and yet you are still not sure on how to start? This Portal is Basically made for you. We will be of help by directing you to the process and method of application, All you need to do is to follow the guidelines.


They invited applications from a suitably qualified Ghanaian for the 2023/2024 KLM Royal Dutch Airlines recruitment exercise.  INTERESTED AND SUITABLY QUALIFIED members of the public can apply for any of the positions available at KLM Royal Dutch Airlines.

Therefore, all Interested and qualified applicants must be Ghanaian citizens by birth with no criminal record. Possess a first Degree, not below a Second Class Lower from an accredited university in a related field. … Age of 21 and not more than 35 years by 31st December 2023.


KLM Royal Dutch Airlines Recruitment 2023/2024

1. Job Title: CSO/Flight Supervisor

Air France KLM, one of the leading European Airlines is currently recruiting for a dynamic Customer Service/ Flight Supervising Professional for its Cargo office in Accra.

Purpose of the job

• In line with Group guidelines, manage activities in order to ensure customer satisfaction, to contribute to the sales turnover, and to promote the Group products and services.
• In addition the CSO/Flight Supervisor will be the linking pin of the practical implementation of the commercial policy of the station
by monitoring of flights assigned to the GHA.

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Key Result Areas and Responsibilities


1. Within the guidelines of Sales and Revenue Management, ensures that clients are proactively called/visited to generate additional ad-hoc and/or regular traffic and to sell available capacity for the right price

• Ensures that cargo team is informed about availability, price, products, network, and promotions in order to build a proper quotation and maintains solid relationships with customers.
• Assist colleagues abroad in obtaining business, contact decision makers, setting up imports and giving proper follow-up to sales leads
• Develop and maintain basic air cargo business and ensure proper marketing and sales product portfolio are realized within a specified area or to a specified customer group, within given guidelines and policies, in order to ensure the realization of sales and margin targets (short term) and strategic objectives (long term)
• Achieve the turnover target, develop sales and increase market share

2. In line with Group guidelines, ensures that administration and back office activities are executed and kept up to date and monitors results, analyses and variations are explained.

• Communication of changes in flight schedules
• Maintains and update customer database (VC Client)
• Retrieving AWB copies to update flight files, distribution and inventory management of AWB stock
• Checking, distribution, follow-up of invoices and keep debtors at acceptable level

3. Supervision of GHA activities, flight preparations and compliance with Group guidelines and procedures

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• Control of good record keeping of flight imports, exports and traceability of shipments
• Supervision of GHA in the treatment of discrepancies in the warehouse (MSCA, FDCA and notice of damage/theft)
• Management of stock embeddable equipment
• Optimize load factor with OPTICOF tool through RM and CCC (VCCF)
• Measure the performance of the station in iQ and update EHC
• Ensure the DFM LIDO are sent to the customs when finalizing flight (15 min after departure)

4. Safety/Risk Management Culture

• Actively contributes in discussions in operational meetings where Flight Safety chapter is inserted
• Ease the operation of network flights safety and reports any item related directly or indirectly to flight safety
• Sensitize employees
• Ensures the conformity of the delivered products and services and contribute to case feedback

Qualification Required & Experience

Work experience

• Bachelor degree or High-school graduate and/or proven capacity to work at this level
• Knowledge of Cargo Industry and Procedures, Customer Service processes
• 2 to 5 years of proven sales experiences (Cargo experience is a pre)
• Excellent knowledge of MS Office package
• Fluent in English
• Flexible with regards to working hours and out of town travel


• Teamplayer, passionate about people and sales
• Customer Focus
• Flexibility
• Commercial and result orientation, decision making attitude with positive aggression
• Technical & professional knowledge
• Analytical skills

Location: Accra

How to Apply For The Job

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Suitable interested candidates are requested to send in their cover letter plus detailed updated resume

N.B: The list of tasks is not exhaustive but gives an indication of the purpose and content of your role.
You may be required to undertake additional duties not within this document.

Closing Date: 11 October, 2023



  • KLM Royal Dutch Airlines DO NOT demand or accept gifts or gratification to offer employment.
  • Do not offer money to anyone before, during or after the recruitment exercise. Any candidate found doing either of these would be summarily disqualified and prosecuted.

CAUTION: Candidates who wants to Apply for this Recruitment should be very sensitive and careful, We advise that Candidates should visit the Recruitment PORTAL or WEBSITE and follow the Steps outlined for Application. DO NOT GIVE MONEY to any agent proving to get you Recruited Please take Note.

For more questions and further information pertaining to this recruitment, get in touch with us at the Comment Space Below.

Few things to know before Apply for KLM Royal Dutch Airlines Recruitment 2023

To apply for the KLM Royal Dutch Airlines Recruitment Recruitment 2023. Below is what you need to know:

  • Make sure you confirm the deadline of any advertised position before submitting an application.
  • Make sure you meet all minimum KLM Royal Dutch Airlines Recruitment Recruitment requirements and possess any required document before submitting an application.
  • Follow the details on each individual position to apply.

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