The Chipper Cash Recruitment 2022/2023… | Chipper Cash Recruitment Portal is now open for new recruitment. Chipper Cash recruitment 2022 application form, Closing date, requirements, and guidelines for free here.
Are you a Ghanaian who has been looking for an opportunity to get recruited in the upcoming Chipper Cash Recruitment and yet you are still not sure on how to start? This Portal is Basically made for you. We will be of help by directing you to the process and method of application, All you need to do is to follow the guidelines.
They invited applications from a suitably qualified Ghanaian for 2022/2023 Chipper Cash recruitment exercise. INTERESTED AND SUITABLY QUALIFIED members of the public can apply for any of the positions available at the Chipper Cash.
Therefore, all Interested and qualified applicants must be Ghanaian citizens by birth with no criminal record. Possess a first Degree, not below a Second Class Lower from an accredited university in a related field. … Age of 21 and not more than 35 years by 31st December 2022.
Chipper Cash Recruitment 2022/2023
1. Job Title: Customer Operations Lead, Business Accounts
Chipper is the largest mobile cross-border money transfer platform in Africa. We are a small passionate team, dedicated to expanding financial inclusion in some of the global regions most in need of accessible, interoperable, easy-to-use, and affordable financial services.
Our Customer Operations team is at the heart of Chipper, as it is the first point of contact with our customers and the team that knows most intimately the struggles and hopes of customers. Most important is the team’s ability to respond to customers with empathy and work alongside customers to solve their problems. The Customer Operations team also works closely with the Product Operations, Product and Engineering, Legal & Compliance, and Growth Marketing teams. It’s about much more than resolving tickets. It’s about helping us also find solutions that will prevent customers from having problems in the first place and help us deliver on the promise of Chipper working like magic.
Customer Operations Leads, Business Accounts serve as the first point of contact for addressing and resolving questions and issues for our business customers. This is a critical role to ensuring quality support for our most loyal customers.
What You Will Be Doing
- Providing customer support to the best of your ability by talking directly and honestly with our customers, and developing a deeper understanding of their needs for a digital wallet service
- Communicating with our customers through a variety of different mediums, based on our customers needs; whether that be through calls, social media platforms, email or in-app chat
- Proactively identifying patterns in the user frustrations and expectations of customers, seeing where we can change our processes, tools or product to make their lives easier
- Dealing with tricky payments-related queries; investigating missing bank, mobile money, card, and other various transaction types and helping manage customers with their Chipper onboarding
- Understanding, prioritising and escalating our customers’ feedback and feature requests to the product teams. Plus, being the first point of call for customer complaints to make sure that they are treated fairly and can share their thoughts and concerns
Qualifications You Will Need
- 1-3 years in a customer service role, ideally within financial services, telecommunications, or other digital products
- Experience working with business/priority customers or High Net Worth Individuals
- Experience handling customer inquiries via email, chat, or other written communications
- Be self-driven. You should be self-motivated and enjoy a lot of independence. We’re a dedicated, hardworking team that is collectively motivated
- Have a global mindset and be tolerant of others. We’re still growing but we are a company of many cultures and backgrounds
- Be comfortable with asynchronous conversations
- Be open to working some nights and weekends on a rotating basis
- Competitive compensation and benefits package based on experience
- Be part of a company growing at a rocket ship pace solving a real problem
How to Apply
Closing Date : 17 March. 2022
- Chipper Cash DO NOT demand or accept gifts or gratification to offer employment.
- Do not offer money to anyone before, during or after the recruitment exercise. Any candidate found doing either of these would be summarily disqualified and prosecuted.
CAUTION: Candidates who wants to Apply for this Recruitment should be very sensitive and careful, We advise that Candidates should visit the Recruitment PORTAL or WEBSITE and follow the Steps outlined for Application. DO NOT GIVE MONEY to any agent proving to get you Recruited Please take Note.
For more questions and further information pertaining to this recruitment, get in touch with us at the Comment Space Below.
Few things to know before Apply for Chipper Cash Recruitment 2022
To apply for the Chipper Cash Recruitment Recruitment 2022. Below is what you need to know:
- Make sure you confirm the deadline of any advertised position before submitting an application.
- Make sure you meet all minimum Chipper Cash Recruitment Recruitment requirements and possess any required document before submitting an application.
- Follow the details on each individual position to apply.