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MTN Ghana Recruitment 2021 Now Open

The MTN Ghana Recruitment 2021/2022… | MTN Ghana Recruitment Portal is now open for new recruitment. MTN Ghana recruitment 2021 application form, Closing date, requirements, and guidelines for free here.

Are you a Ghanaian who has been looking for an opportunity to get recruited in the upcoming MTN Ghana Recruitment and yet you are still not sure on how to start? This Portal is Basically made for you. We will be of help by directing you to the process and method of application, All you need to do is to follow the guidelines.

They invited applications from a suitably qualified Ghanaian for the 2021/2022 MTN Ghana recruitment exercise.  INTERESTED AND SUITABLY QUALIFIED members of the public can apply for any of the positions available at MTN Ghana.

Therefore, all Interested and qualified applicants must be Ghanaian citizens by birth with no criminal record. Possess a first Degree, not below a Second Class Lower from an accredited university in a related field. … Age of 21 and not more than 35 years by 31st December 2021.

MTN Ghana Recruitment 2021/2022


1. Job Title: Management Contractor, Capital Projects

Job Summary:

Manage and oversee all Capital Projects and Transformation Initiatives of IT Division to ensure that project goals and objectives are accomplished within prescribed time frame, scope and budget in line with MTN Ghana’s strategy plan.

Job Role

  • Direct and manage project development from beginning to end.
  • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Develop full-scale project plans and associated communications documents.
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
  • Liaise with project stakeholders on an ongoing basis.
  • Estimate the resources and participants needed to achieve project goals.
  • Draft and submit each project’s budget requirements and recommend subsequent budget changes where necessary.
  • Set and continually manage project expectations with team members and other stakeholders.
  • Delegate tasks and responsibilities to appropriate personnel including vendors and divisional staff.
  • Identify and resolve issues and conflicts within the project team.
  • Identify and manage project dependencies and critical path.
  • Plan and schedule project timelines and milestones using appropriate tools and track project milestones and deliverables.
  • Supervise the preparation and delivery of different project documents in accordance with Capital Project Management Framework, e.g. Project Briefs, Scope Statements, Project Plan of Execution, Progress Reports, and other documentation and presentations.
  • Determine the frequency and content of status reports from the project team, analyse results, and troubleshoot problem areas.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  • Define project success criteria and disseminate them to involved parties throughout project life cycle.
  • Conduct project post analysis and create a recommendations report in order to identify successful and unsuccessful project elements.
  • Develop best practices and tools for project execution and management.
  • Provide high level leadership, direction and team spirit to subordinates.
  • The ability to guide investment plan and capital expenditure in line with strategic plan.
  • Plan and identify areas of Skill enhancement for all project team members and stakeholders.
  • Support Divisional Annual budget preparation and control Capital and Operating Expenditure budgets

Context :

  • Capital Program Group mission is to deliver cost-effective and innovative enterprise projects on time, within scope and of the best quality while serving as a trusted partner in facilitating cross-functional collaboration with excellence.
  • Ghana Program Management Office is centrally located within the Capital Program Group and is managing projects across all divisions in MTN Ghana.
  • MTN Ghana Projects are being managed in accordance with Capital Project Management and Capital Budget Management Frameworks.
  • The MTN Capital Project Management Framework complies with the Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK).
  • Dynamic and highly competitive telecommunication & ICT industry.
  • Partial outsourcing to third party – Ericsson, Tecnotree, Oracle and other approved Technology partners
  • Highly regulated environment.
  • Diverse Cultural environment.
  • Group best practices & standards

Experience and Competencies

Experience

  • 5 years’ experience in Project Management and experience in IT/Telecom environment
  • Formal Project Management Experience in a Telecommunications Business Environment in specific areas of Customer Care & Billing Systems, Enterprise Resource Planning (ERP) Systems Environment, Information security, Cyber Security and regulatory.
  • Experience working in a medium to large multinational organization.
  • Proven experience in managing large scale Digital Projects and solutions across complex, cross-functional Program and Channels
  • Risk management prior to and during the Project Execution, managing Risks within Project Timelines, Budgets and Quality
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Professional/Technical competencies:

  • Project Management Institute (PMI) Body of Knowledge (PMBOK). Knowledge of both theoretical and practical aspects of project management.
  • A high-level knowledge of Telecom Business and Operations Support Systems.
  • Good knowledge of IT Demand Management.
  • Thorough knowledge of business functions and extensive understanding of business operations and objectives.
  • Budgeting and resource management disciplines
  • Good knowledge of Financial Management.
  • In depth knowledge of telecom market and industry.
  • Knowledge of the range of the corporate business partners.
  • Understanding of technology and services.
  • Knowledge of standard office practices and procedures.
  • Microsoft Office – Excel, Word, Visio, PowerPoint

Physical Skills/ Competencies:

  • Ability to manage conflict, accountability, self and team performance.
  • Innovative, takes initiative, result oriented and develops self consistently.
  • Leadership skills, customer centric, collaborative and ability to coach & develop direct reports.
  • Trustworthy, integrity and ethical in dealings.
  • Ability to focus on priorities and plans manages and monitors work effectively.
  • Good written and verbal communication, presentation Skills,
  • Commitment to the organization.
  • Global thinker, Analytical thinking and Problem solving abilities.
  • Ability to handle issues with tact and diplomacy.
  • Ability to manage own time and workload and juggle conflicting priorities.
  • Professional approach with a can do attitude.

How to Apply

Submit your CV and Application Here

Closing Date : 9 March. 2021

2. Job Title: Analyst, Revenue Assurance & Fraud Operations Support (Xtra Time)

Job Summary:

  • Responsible for proactively monitoring and implementing controls and related activities within the Xtra time/byte space.

Job Role

  • Responsible for the review of inherent potential risks within the xtra time/byte/Money space
  • Design and Implement primary and secondary controls within the xtra time/Byte/money space to prevent and detect leakage
  • Responsible for primary controls monitoring
  • Responsible for Secondary control performance and exception remediation
  • Daily data quality monitoring on RAFM platform
  • Revenue reporting and usage trend analysis
  • Conduct pre and post xtra time/byte/money product and services implementation test
  • Review changes to the xtra time/byte/money system and user logs
  • Perform borrowing and repayment analysis
  • Perform bad debt aging analysis

Context:

  • Dynamic and highly competitive telecommunication & ICT industry
  • Highly regulated environment
  • Performance driven environment
  • Diverse cultural environment

Education and Competencies

Education

  • First Degree in B.Comm/ B.Acc/ BSC
  • CISA/CISM qualification a plus.

Experience

  • 3 years relevant experience in a technology-oriented industry preferably telecommunications. Experience in data analytics a plus

Professional/Technical competencies:

  • Good Knowledge of the mechanics of telecommunications.
  • Knowledge of Telco billing principles and operation.
  • Good knowledge of the Revenue Management chain in telecommunications
  • High level of IT
  • Good understanding of quantitative and analytical principles
  • Good knowledge of Financial analysis and modelling skills

Skills/ Physical competencies:

  • A sense of accuracy & attention to detail
  • Strong numerical skills
  • Analytically sound
  • Good communication and interpersonal skills at both individual and team level
  • Report writing abilities
  • Presentation skills
  • Problem solving skills

How to Apply

Submit your CV and Application on Company Website : Click Here

Closing Date : 5 March. 2021

3. Job Title: Supervisory Contractor: MFS Data Support

Job Summary:

Conducting full lifecycle analysis to include requirements, activities and insight into trends. Data mining and analysis of product/services and quality control plans to identify improvements.

Job Context

  • Highly dynamic and competitive telecommunication industry
  • Advancement in global technology trends
  • MTN Group business standards and practices
  • Diverse cultural environment
  • Segmentation structure implication
  • Performance driven environment
  • Developing sophisticated client base

Job Role

  • Interpret data, analyse results using statistical techniques and provide ongoing reports.
  • Data mining on mobile money products and services to guide decision making.
  • Develop data models to optimize product analysis efficiency and quality.
  • Identify, analyse, and interpret trends or patterns in complex data sets.
  • Perform data quality assurance and assessment to locate and correct negative trends.
  • Assist in preparing statutory and management reports.

Education

  • Minimum of a Bachelor’s Degree in Mathematics, Economics, Computer Science, Information Management or Statistics
  • Certificate in Database Management (MySQL, Oracle)
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Experience

  • Minimum of 3 years relevant experience
  • Strong knowledge of and experience with reporting packages (Business Objects, BIB etc), databases (SQL, ORACLE etc), programming (XML, Javascript, or ETL frameworks)
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques.

Competencies

Professional Competencies

  • Teamwork and cooperation, Customer Centric, Performance excellence
  • Analytical
  • Proven working experience as a data analyst or business data analyst

Technical Competencies

  • Microsoft word and Excel
  • SQL, SPSS, SAS etc
  • ORACLE
  • Behavioural qualities:
  • Teamwork and cooperation
  • Customer focus,
  • Eye for details
  • Integrity
  • Performance excellence
  • Must live the MTN Values of

Can Do; Integrity; leadership; Innovation; Relationships

How to Apply

Submit your CV and Application on Company Website : Click Here

Closing Date : 5 March. 2021

 

4. Job Title: Senior Specialist, IT Fintech

Job Summary:

Provide and execute technical recommendations for all Fintech platforms and deliver the required availability levels of all Fintech Services:

  • Fintech Platform
  • Open API
  • Banking and Third Party Integration
  • Web Services Application
  • Security Services
  • Fintech Strategy

Job Context

  • Highly dynamic and competitive telecommunication industry
  • Advancement in global technology trends
  • MTN Group business standards and practices
  • Diverse cultural environment
  • Segmentation structure implication
  • Performance driven environment
  • Developing sophisticated client base

Job Role

  • Conduct Periodic testing of Fintech Services and ensure proper functionality of the different services.
  • Provide technical support to 3PPs during integrations
  • Provide technical support and recommendations on Open API integrations
  • Product and solution delivery as per roadmap
  • Understanding of the Group/Fintech technology, business and regulatory context
  • Lead in the delivery of special initiatives and projects in the Fintech space
  • Constantly engage the MS team and offer technical recommendations for solutions and enhancements
  • Assist with troubleshooting of issues and incidents on all Fintech platforms
  • Execute specialized reports and task including interest payments
  • Implement PPP with all user departments
  • Escalate anomalies to Senior Manager in the form of simple reports in order to inform him of any potential unresolved problems.
  • Work closely with cross functional team for the design and implementation of any new service.
  • Handle & resolve Fintech complaints within the set targets.
  • Ensure compliance of Fintech systems access security is compliant with the internal IT policies
  • Execute the performance task to ensure availability of the Fintech systems
  • Execute daily system checks and initiate actions accordingly
  • Support emergency handling on the Fintech Systems.
  • Supervise Managed Services activities and rollouts
  • Perform IAT for new services
  • Conduct pre and post tests after application of changes

Education

  • Bachelor’s Degree in Computer Science or Engineering or its equivalent
  • Microsoft and/or Cisco Professional Certifications.
  • ITIL Practitioner Certified.
  • Should have attended and attained some hours of Management and Leadership training/workshops
  • COBIT5: Business Framework for the Governance and Management of Enterprise IT
  • Basic Finance Knowledge

Experience

  • Minimum of 5 years’ relevant experience of which 3 years’ must have been in a supervisory role.

Competencies

Knowledge

  • Knowledge on competitive products and market trends
  • Product knowledge and sales strategy
  • Knowledge in sales and marketing
  • Experience in Business Development
  • Industry & market knowledge
  • Product & Services knowledge
  • Sales & Customer Support Process
  • Sales Tracking and Reporting
  • Business Intelligence & Analytics

Skills/Physical competencies:

  • Manages self and team performance, good conflict management, takes and manages accountability
  • Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently
  • Interpersonal Skills  –  Leadership, customer centricity, collaborative and  coaches & develops direct reports
  • Personal Skills  – Trustworthy, integrity and ethical in dealings
  • Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
  • Organisational Positioning Skills  –  Good written and verbal communication, presentation skills  commitment to the organization
  • Strategic Skills – Global thinker, Analytical thinking and Problem solving abilities

Behavioral Competencies:

Must live the MTN Values of

How to Apply

Submit your CV and Application on Company Website : Click Here

Closing Date : 8 March. 2021

 

5. Job Title: Manager, MFS Products & Services (Marketplace)

Job Summary:

Responsible for managing the MarketPlace platform to attract merchant and consumers by leveraging MTN’s merchant base, consumer base, brand, mobile payment capabilities, mobile communication and digital service capabilities and data to achieve business objectives.

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Job Context

  • Highly dynamic and competitive telecommunication industry
  • Advancement in global technology trends
  • MTN Group business standards and practices
  • Diverse cultural environment
  • Segmentation structure implication
  • Performance driven environment
  • Developing sophisticated client base

Job Role

  • Manage and resolve escalations that have impact on critical path of service delivery
  • Escalate issues that will result in significant time, scope, employee/customer or cost impacts if not resolved
  • Launch, growth and develop MTN E&M commerce platform
  • Develop and maintain the best value proposition to both consumers and merchants
  • Review and identify key risks, issues, and dependencies and set mitigation actions
  • Manage engagements with relevant internal and external stakeholders
  • Deliver key partnerships
  • Manage the Implementation of divisional strategy
  • Review key risks, issues, and dependencies and set mitigation actions
  • Provide input and tactical activities to drive merchant payment volumes and growth merchant payment ecosystem
  • Review performance against agreed KPIs and compliance to SLAs
  • Provide report in accordance with the measurement metrics set by Line Manager
    • Report on an ad hoc basis on specific projects as and when necessary
    • Manage initiative budgets in line with business objectives
  • E&M commerce product management
  • Manage number of active users (consumers and merchants) on the E&M commerce platform
  • Number of transactions and payments in the E&M commerce platform
  • Revenue and profitability
  • E&M commerce strategy (product, value proposition, marketing, business
  • Strategic partnership with delivery companies, pan African online merchants and online merchants’ aggregators and acquirers

Education

  • Minimum of 5 years in financial services with at least 3 years in a supervisory role

Experience

  • Minimum of 5 years in financial services with at least 3 years in a supervisory role

Competencies

Professional/Technical Competencies

  • Analysis and Evaluation
  • Investigative and Reporting
  • Complex Problem-Solving
  • Social Perceptiveness
  • Microsoft Office Suite
  • Intelligence Gathering
  • Communication & Presentation

Skills/Physical competencies:

  • Ability to manage own time and workload and juggle conflicting priorities
  • Demonstrate evidence of influencing and coaching skills
  • Professional approach with a can do attitude
  • Courage Skills- Manages self and team performance, good conflict management, takes and manages accountability
  • Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently
  • Interpersonal Skills  –  Leadership, customer centricity, collaborative and  coaches & develops direct reports
  • Personal Skills  – Trustworthy, integrity and ethical in dealings
  • Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
  • Organisational Positioning Skills  –  Good written and verbal communication, commitment to the organization
  • Strategic Skills – Global thinker, Analytical thinking and Problem solving abilities.

Behavioral Competencies:

Must live the MTN Values of

  • Can Do; Integrity; leadership; Innovation; Relationships

How to Apply

Submit your CV and Application on Company Website : Click Here

Closing Date : 9 March. 2021

 

IMPORTANT NOTICE:

  • MTN Ghana DO NOT demand or accept gifts or gratification to offer employment.
  • Do not offer money to anyone before, during or after the recruitment exercise. Any candidate found doing either of these would be summarily disqualified and prosecuted.

CAUTION: Candidates who wants to Apply for this Recruitment should be very sensitive and careful, We advise that Candidates should visit the Recruitment PORTAL or WEBSITE and follow the steps outlined for the Application. DO NOT GIVE MONEY to any agent proving to get you Recruited Please take Note.

For more questions and further information pertaining to this recruitment, get in touch with us at the Comment Space Below.

Few things to know before Apply for MTN Ghana Recruitment 2021

To apply for the MTN Ghana Recruitment Recruitment 2021. Below is what you need to know:

  • Make sure you confirm the deadline of any advertised position before submitting an application.
  • Make sure you meet all minimum MTN Ghana Recruitment Recruitment requirements and possess any required document before submitting an application.
  • Follow the details on each individual position to apply.

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