Why is my Sassa R350 Declined? – A Detailed Guide

If your SASSA SRD R350 grant application was declined, it means that SASSA has determined that you do not meet the eligibility criteria. Below are the possible reasons for the rejection and steps to appeal the decision.

Common Reasons for SASSA R350 Grant Decline

1. Alternative Income Identified
   • SASSA checks your bank records, and if you receive income exceeding the threshold, your application may be declined.
   • Solution: If the identified funds were a one-time deposit, submit an appeal explaining your situation.
2. Registered for UIF or Other Grants
   • If you are receiving Unemployment Insurance Fund (UIF) benefits or another government grant, you may not qualify.
   • Solution: If you are no longer receiving UIF, submit an appeal with proof.
3. Identity Verification Failed
   • If your ID number does not match Home Affairs records, SASSA will decline your application.
   • Solution: Ensure your details are correct and update them if necessary.
4. Banking Details Not Verified
   • Incorrect or unverified banking details can lead to a decline.
   • Solution: Update your banking details at SASSA Banking Details (link provided after conclusion)
5. Age Requirement Not Met
   • The R350 grant is for individuals aged 18 to 59. If you fall outside this range, your application may be declined.
6. Employment Records Found
   • If SASSA detects that you are employed, even if you are not earning, your application may be declined.
   • Solution: Appeal with supporting documents if you are unemployed.

How to Appeal a Declined SASSA R350 Grant

1. Submit an Appeal Online

• Visit the SASSA SRD Appeals Portal: SASSA Appeals Portal (link provided after conclusion)
• Enter your ID number and registered phone number.
• Click “Submit Appeal” and follow the prompts.

2. Provide Supporting Documents

• If you believe your application was wrongly declined, submit relevant proof (e.g., UIF termination letter, bank statements, etc.).

3. Wait for Appeal Processing

• Appeals can take up to 90 days to be reviewed.
• Check your appeal status regularly: SASSA Status Check (link provided after conclusion)

4. Contact SASSA for Assistance

• Toll-Free Number: 0800 60 10 11
• Email: srd@sassa.gov.za