There are so many factors that go into consideration when purchasing a home warranty. These determine whether the company is the right choice, from cost to service to claim processes. Likewise, they’ll determine the home warranties to avoid and companies to stay away from.
So what would you find in a provider to make you stay away? Keep reading to learn more about home warranties to avoid.
Home Warranties to Avoid
When buying a home warranty, knowing what red signs to look for is vital. Look for warning flags in customer reviews, such as a slow claims process or a limited-service network.
In the past and present, consumers can supply a plethora of information about a company. If a large majority of reviews include issues filing claims, denied claims, substandard repairs, or poor customer service, search elsewhere.
The network of service providers is small
It’s critical to investigate a home warranty company’s service technician network. To begin, make sure the company has a mechanism in place for verifying contractor licenses and insurance. Then find out how many contractors are in your area.
Scheduling repairs may be complex if the organization doesn’t have enough staff near your home, resulting in longer wait times.
The claims process is taking an excessive amount of time
It should be simple to submit a service claim. Any home warranty company you’re considering should be well-versed in the claims process.
Are there ways to file a claim with your home warranty provider online or through an app? Is it all right if you call? Is it feasible to register a claim whenever you want?
If there isn’t a straightforward and convenient way to register a service claim, cross the company off your list.
Repair and replacement restrictions
Don’t skip over your home warranty contract; properly read it to ensure it covers everything you need. You should double-check that the terms meet your expectations.