Location:  Taguig
Other locations:  Primary Location Only
Salary: Competitive
Date:  02-Dec-2023

Job description

Requisition ID:  518102

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

 

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The opportunity

Independence is a concept fundamental to the audit profession and is pervasive in all dealings between EY member practices and their audit and assurance clients. Maintaining EY’s independence means that EY member practices and EY personnel should be and should appear to be free from interests that might be regarded as being incompatible with objectivity, integrity, and impartiality.

 

The successful candidate will be responsible for managing sub-units of RMS team, serving multiple customer groups & stakeholders across different EY geographies. He/she will be responsible for overall service delivery including team’s productivity, efficiency & quality of service, stakeholder management, leading organizational initiatives. Other responsibilities include onboarding new customer groups, process transition, business transformation initiatives, setting up billing & work order processes, performance management and development of the team members. The Assistant Manager will be expected to develop strong understanding of process and related Independence policies required to handle queries and meet expectations of various internal / external stakeholders.

Your key responsibilities

  • Coordinates the implementation of engagement support processes across multiple customers and geographies
  • Builds up significant domain expertise on engagement support processes and other related independence processes and tools.
  • Develops comprehensive knowledge of EY GDS Risk Management Services policies and relevant independence procedures to demonstrate GDS team’s ability to provide support to different kinds of audit clients (corporate, asset management companies, private equity companies) and different kinds of independence procedures
  • Develops solid understanding of EY & Regulator’s definitions of an audit client and restrictions around them
  • Consults with Area Independence teams on complex situations to enable engagement teams sign-off on various independence work programs on a timely basis.
  • Manages the customer outreach process to build future pipeline
  • Responsible for addressing & resolving service delivery issues / escalations
  • Manages performance of team members-from setting goals to assessing performance against goals to providing performance feedback.
  • Manages efficiency and productivity of team members on a day-to-day basis. Ensures adherence to work-flow protocol and tools.
  • Coordinate training schedules for new and existing members of the team.
  • Coaches and mentors team members for professional development and recommends training requirements to address perceived gaps.
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Skills and attributes for success

  • Exceptional and proven customer service skills, including responsiveness and commitment to quality. Ability to listen to, and accurately capture, others’ ideas, expectations, and concerns; should be clear and concise when responding to questions
  • Highly developed project management, verbal communication, business writing and presentation skills
  • A strong and highly motivated work ethic, with ability to perform well even when under pressure; proven ability to successfully complete multiple tasks in a fast-paced environment
  • Excellent team attitude, inter-personal and leadership skills
  • Good awareness of overall business and economic environment at a country-level and at a global level.
  • Ability to work with large sets of data (Data gathering, consolidating, and reporting)
  • Able to work with different cultures with necessary sensitivity and build relationships
  • Respond well to deadlines and work outside of normal hours when required
  • Accountable for the actions/responsibilities

To qualify for the role, you must have

  • 5 to 6 years’ experience in similar roles preferably in a compliance function, other professional service organizations, or similar experience in Business Research & Analysis
  • Demonstrated ability to execute against project plans and expectations
  • Demonstrated ability to manage and lead teams
  • Demonstrated ability to interact with leadership, stakeholders at executive level of a firm
  • Strong Communication skills
  • Networking and Collaboration

What we look for

  • Ability to collaborate, working with virtual teams, and network across a matrixed organization
  • Demonstrate teamwork and leadership skills
  • Exceptional attention to detail, organizational skills, and ability to multi-task and prioritize work
  • Excellent project management, problem-solving and delegation abilities
  • Enjoys problem solving
  • Quality focused and takes pride in paying attention to detail
  • Self-starter, who can manage with minimal direction
  • Able to interact with senior leadership at executive level of the firm
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What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

What we offer

 

If you join EY full-time after your internship, we offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.  Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.  You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

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  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

 

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

 

The exceptional EY experience. It’s yours to build.

 

EY | Building a better working world

 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

 

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

 

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

 

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

 

EY is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and either need assistance applying online or need to request an accommodation during the interview process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com.

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