EditorialsIf you are about to be admitted to a Netcare hospital, we strongly advise you to complete the Netcare online pre-admission paperwork ahead of time to guarantee a smooth and trouble-free entrance.
You can do your pre-admission in one of two ways:
- Online, where you can complete your documents at your leisure and submit it using our safe and secure online pre-admission system housed on the Netcare patient portal.
- Prior to the date of your actual admission, go to the reception desk of the hospital where you will be admitted and complete the papers.
Online pre-admission
Save time by alerting us about your anticipated hospitalization as soon as possible via Netcare’s secure online pre-admission system.
Because all information input is encrypted, pre-admission is secure when completed through our web-based, user-friendly online system found on the Netcare patient portal.
Please keep in mind that you can do this up to midnight the day before your planned admission to guarantee that your request is processed before your hospitalization.
Our secure online pre-admission form provides you with the following advantages:
- The comfort of completing and submitting your pre-admission documentation at your leisure and in the privacy of your own home or office.
- Receiving your information in advance allows our receptionists to compile your admission documents ahead of time, which speeds up and streamlines your admission process.
- Your information will be kept on file for future admissions. You will simply need to log in and complete the online pre-admission form to access your patient portal profile.
In three simple steps, you can complete your online pre-admission:
- Sign up for Netcare’s patient portal. You only need to sign up once. Register by clicking here.
- Make your own personal profile. If you want to do a pre-admission for any of your dependents, you can create profiles for them as well.
- Complete the online pre-admission system and submit your pre-admission information.
You only need to log in if you have previously registered to submit your pre-admission documentation online.
Information to have on hand to successfully complete the pre-admission form
Make sure you have the necessary information on hand before registering to complete the pre-admission form.
- Full identification number or passport number
- The patient’s name and the name of the principal medical scheme member, or the guarantor in the case of private patients. This contains a minor patient’s ID or passport number.
- Admission date
- Your treating doctor’s name and surname, as well as the information for your family doctor.
- The name of the hospital where you’ll be admitted.
- The following is a description of the procedure/diagnosis for which you will be admitted: Please enter the procedure codes (ICD10 and CPT codes) provided by the doctor into the designated field/s for easy reference.
- Details about your medical plan, such as your selection, dependent code, and so forth.
Information required and steps to follow for once-off registration on Netcare’s patient portal
Please submit all of the information provided here.
Your online pre-admission will not be completed unless our system receives all of the required information.
The following conditions must be met:
- A current and active email address (email verification will be performed)
- A legitimate cell phone number (in the international format, for example, +27831231234)
Each time you log into the Patient Portal system, an OTP number will be issued to your registered cell phone number.
You will then be prompted to enter the OTP number in order to obtain access to your profile.
If you provided any wrong information during the verification procedure, please contact the hospital reception or our central pre-admissions department by email at [email protected] or by phone at 010 205 7409/6977 during office hours.
Doing your pre-admission at the hospital
Our receptionists will assist you if you choose to submit your pre-admission papers in person.
They will also assist you in completing the necessary paperwork and will advise you on how to obtain authorization for your hospital admission from your medical scheme.
Please bring your identity paper and medical scheme membership card with you.
Pre-admission procedures
Pre-admission procedures for medical scheme patients
Members of medical schemes should be aware that all medical schemes require their members to acquire authorization prior to hospitalization.
If you do not acquire pre-authorization from your medical plan, you will be individually accountable for any gaps or penalties on your hospital bill.
You must give your medical scheme with a written medical diagnosis and code (ICD10 and CPT4) for your admission, as well as the practice number of the specialist under whose care you will be admitted, in order to gain authorization.
If you are scheduled for a procedure, you will also need a description of the surgical process as well as a code (CPT4).
These facts should be provided to you by the doctor who admits you to the hospital.
This information will also be required by our receptionists during the admissions process.
More Information
When seeking pre-authorization for your hospital admission, we strongly advise you to become acquainted with the rules of your medical system.
Please check with your medical plan to see if any levies, co-payments, or exclusions apply and if there are any components of your treatment for which you will be financially accountable.
It is crucial to remember that as a member of a medical scheme, it is your responsibility to ensure the following:
- You understand your benefits, co-payments, limitations, exclusions, and waiting periods.
- You are aware of which items and treatments are not covered by your medical plan.
- You are aware of the amount of money accessible in your savings benefit.
- You are aware of any preferred or designated service provider agreements and how they will influence your medical scheme’s coverage if you opt to engage the services of non-designated service providers.
- You are a valid member, and all of your premiums are current.
Netcare tariffs apply to hospitalization charges for patients who are members of medical plans.
These rates are negotiated with the respective registered schemes on a yearly basis.
Normally, the hospital account is paid directly by the medical aid scheme.
You, as a member, are nonetheless accountable for this account, especially if medical schemes fail to pay or just partially settle the account.
Our pre-admission patient administrator will also counsel you on the financial aspects of your procedure and/or therapy.
Please ask our receptionists for assistance if you require it. Your assistance in gaining authorization and clarifying co-payment terms will result in a faster and more efficient admittance procedure.
Pre-admission procedures for private patients
We encourage that private patients undergo our pre-admission procedure prior to their admission date to ensure a smooth admission process.
Netcare charges private patients a fee for service and solely covers hospital treatments.
All additional services provided to you at the hospital will be invoiced individually, including those provided by doctors, pathologists, radiologists, and other service providers such as physiotherapists.
Prior to admission, private patients should discuss the entire projected cost of their intended hospital stay with their admitting doctor as well as the Netcare patient administration department of the hospital to which they will be admitted.
The procedure (and, if applicable, the hospital stay) will be estimated in terms of cost. Before or at the time of entrance, a pre-payment covering the projected fee will be needed.
It is crucial to note that the projected value is not a fixed or final quote because variables billed against the hospitalization may impact the ultimate amount.
If your account balance exceeds the predicted amount while you are hospitalized, you may be required to make additional interim payments.
If your pre-payment exceeds the final hospital bill, you will be reimbursed.
For details about our private patient fees, please click here.
Pre-admission procedures for international patients
Netcare understands how distressing it can be to seek medical treatment outside of your native country.
On our website, you can learn about our specialties, specialists, and hospitals. If you are considering a Netcare hospital as your medical care destination of choice, learn more about our facilities, technologies, skills, and services.
If you are seeking for a hospital with a specific specialization but are unclear about which one to choose, we urge you to contact us for additional information.
Our contact information can be found on this website’s Contact Us page. Our Netcare hospital team will do all possible to make you feel at ease during your stay.
Netcare charges overseas patients a fee for service, which only covers hospital services. All additional services, such as those provided by doctors, pathologists, radiologists, and other service providers such as physiotherapists, would be invoiced separately.
Click here for details on our overseas patient fees.
Frequently Asked Questions About Netcare Hospitals
1. How do I log into Netcare?
Step 1: Navigate to the Netcare website using the links provided below.
Step 2: Enter your Username and Password and press the Log In button.
2. Can you request to be admitted to the hospital?
Yes
3. What does pre-admission mean?
[pree-ad- mish- uhn] admission of steam or the like to the head of the cylinder near the end of the stroke, as to soften the force of the stroke or to allow full pressure at the start of the return stroke (in a reciprocating engine).
4. What is done during pre-admission testing?
We will assess and optimize medical issues that may affect your surgical outcome with pre-admission testing, which includes physicals, diagnostic testing, and a medical history. What You Can Expect A team of medical professionals, including physicians, nurse practitioners, physician assistants, and nurses, staff Pre-Admission Testing.
5. What is a pre-admission interview?
Overall, the purpose of the pre-admission interview is to ensure that the hospital has all of your information ahead of time, that the hospital understands your wishes regarding your care and, if applicable, your birth plan, and to inform you about the hospital’s policies and the birthing process from admission to discharge.
6. What is a pre-assessment nurse?
Nurses who perform pre-admission testing in hospitals help patients prepare for surgery. As a PAT nurse, your responsibilities include supervising intake, which includes performing an initial physical evaluation and interviewing the patient to acquire their medical history.
Aniebiet
Admin
