MiWay Learnership 2025 Open Now – A Detailed Guide

The MiWay Learnership Programme 2025 is an exciting opportunity for young South Africans to kickstart their careers in the insurance sector. As one of South Africa’s leading and fastest-growing direct insurance companies, MiWay offers a wide range of insurance products and services, from car and home insurance to business insurance and more. MiWay is committed to helping young talent unlock their potential through its learnership programme.

This learnership will not only provide you with valuable practical experience but also give you the opportunity to earn while you learn, giving you the skills and knowledge you need to succeed in the insurance and financial services industry.

In this article, we’ll explore everything you need to know about the MiWay Learnership Programme 2025, including the fields of study, benefits, eligibility criteria, how to apply, and more.

About MiWay

MiWay is a direct insurer that offers a wide range of affordable and customizable insurance solutions in South Africa. The company operates with a focus on customer-centricity, offering seamless and efficient services to individuals and businesses.

MiWay’s core values are rooted in innovation, reliability, and efficiency, ensuring that they provide high-quality insurance options while also striving to make a positive impact on the communities they serve.

Through their learnership program, MiWay aims to create skilled professionals who can contribute to the growing demand for insurance services and financial solutions in South Africa.

MiWay Learnership Programme 2025: Key Details

The MiWay Learnership Programme is designed for young individuals eager to start their careers in insurance, customer service, finance, and sales. As part of the programme, learners will undergo both classroom-based learning and on-the-job training. By the end of the program, participants will gain the experience and confidence required to pursue a long-term career in the insurance industry.

Key Features of the MiWay Learnership Programme:

• Duration: The learnership lasts for 12 months and offers practical, hands-on training.
• Stipend: Successful applicants will receive a monthly stipend to cover living expenses during the learnership.
• Work Exposure: Learners will be placed in MiWay offices, where they will be exposed to different functions within the company, including customer service, claims processing, sales, and finance.
• Certificate: Upon successful completion, learners will receive a National Certificate in Short-Term Insurance or Call Centre Operations, depending on the specific focus of the learnership stream.
• Opportunities for Employment: Outstanding learners may be offered permanent roles at MiWay after completing the program.

Learnership Streams and Areas of Focus

The MiWay Learnership Programme provides different streams to ensure a variety of career paths in the insurance industry. Below are the primary streams you can apply for in the 2025 intake:

1. Short-Term Insurance Learnerships

• This stream focuses on the fundamentals of insurance, including claims management, policy underwriting, and customer relations. Learners will gain an in-depth understanding of the insurance products MiWay offers and will be trained in handling customer queries and claims processing.

Skills gained:

• Understanding insurance terminology and policies.
• Claims processing and client interactions.
• Developing problem-solving and negotiation skills.
• Customer relationship management.

2. Call Centre Operations Learnership

• The Call Centre Learnership focuses on customer service, sales, and problem resolution. Learners will develop skills in handling customer calls, managing client inquiries, and assisting with policy sales or claims.

Skills gained:

• Mastering customer service and communication skills.
• Learning the art of sales and upselling.
• Handling client inquiries, complaints, and concerns efficiently.
• CRM (Customer Relationship Management) software proficiency.

3. Finance and Administration Learnerships

• This stream is perfect for those interested in financial management, accounting, or administrative tasks. Learners will get exposure to the financial operations of the business, including billing, payments, and financial reporting.

Skills gained:

• Proficiency in accounting software and financial systems.
• Invoice processing and report preparation.
• Managing reconciliations and understanding financial documents.
• Gaining a solid foundation in financial analysis and budgeting.

4. Sales and Marketing Learnership

• For those interested in the sales and marketing aspect of insurance, this stream focuses on developing skills in customer acquisition, brand promotion, and market research. Learners will be trained to understand market trends and how to position MiWay products effectively.

Skills gained:

• Understanding market dynamics and consumer behavior.
• Developing sales pitches and negotiation skills.
• Managing marketing campaigns and advertising strategies.
• Building customer acquisition strategies.

Benefits of the MiWay Learnership Programme

The MiWay Learnership Programme 2025 offers a variety of benefits for participants:

1. Structured Learning and Development

• The learnership program provides a structured framework that allows learners to gain practical experience and theoretical knowledge in the insurance industry. It helps you build skills that are transferable across various industries and sets you up for long-term career success.

2. Stipend and Financial Support

• Learners will receive a monthly stipend to cover daily expenses during the program. This ensures that participants can focus on their learning and professional development without worrying about financial pressures.

3. Employment Opportunities

• MiWay is committed to retaining top talent and may offer permanent employment to learners who perform exceptionally well during the program. You’ll also gain valuable industry-specific skills, which will make you highly competitive in the job market.

4. Industry Exposure

• The learnership provides practical exposure to the operations of a leading insurance company, giving learners the chance to gain hands-on experience in everything from customer service to policy underwriting. This exposure makes the programme a great entry point for a career in insurance or financial services.

5. Certificate of Completion

• At the end of the learnership, participants will receive a National Certificate in Short-Term Insurance or Call Centre Operations, depending on the stream they choose. This qualification is recognized across the industry and can be a valuable asset for future job applications.

Eligibility Criteria

To apply for the MiWay Learnership Programme 2025, candidates must meet the following criteria:

1. South African Citizenship

• Applicants must be South African citizens with a valid South African ID.

2. Educational Requirements

• Minimum of Grade 12 (Matric) with Mathematics and/or English.
• Diplomas or degrees in fields like insurance, finance, or sales may be advantageous but are not required for the learnership.

3. Age Limit

• Learners should be between the ages of 18 and 35 years old at the time of application.

4. Skills and Attributes

• Excellent communication skills (both written and verbal).
• Ability to work effectively both independently and as part of a team.
• A keen interest in the insurance industry and a passion for customer service.
• Strong problem-solving and organizational skills.
• Proficiency in basic computer applications.

5. Other

• Applicants should be motivated and reliable, with a desire to build a long-term career in the insurance and financial services sector.

How to Apply for the MiWay Learnership Programme 2025

1. Monitor the Application Period

• The MiWay Learnership Programme application period typically opens in late 2024 or early 2025. Ensure you stay updated by visiting the official MiWay careers page or checking job portals such as Indeed, LinkedIn, and Glassdoor.

2. Prepare Your Documents

• Your updated CV should include relevant qualifications, skills, and experiences.
• A cover letter explaining why you are interested in the learnership and why you are a suitable candidate.
• Certified copies of your matric certificate, ID, and academic qualifications.

3. Submit Your Application

• Follow the instructions for applying, whether it’s through the MiWay website or another recruitment platform. Ensure you fill in all the required fields and submit the necessary documents.

4. Interviews and Selection Process

• If shortlisted, you may be invited to an interview where you can demonstrate your enthusiasm for the programme and your potential to succeed in the insurance industry.

The MiWay Learnership Programme 2025 is a fantastic opportunity for young South Africans who are eager to pursue a career in the insurance and financial services sectors. Whether you’re interested in claims processing, customer service, sales, or

finance, the MiWay Learnership provides you with the tools and experience needed to succeed in a fast-growing industry.

Apply today for the MiWay Learnership Programme 2025 and take the first step toward a successful career in insurance!

Click here to apply for the MiWay Learnership Programme 2025.