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Literally, another good news is hitting your screen this minute. It is yet another year for the Metropolitan Retail internship program 2024 Another opportunity for you to bring your dreams to reality.
The Metropolitan Retail Internship Program application has kicked off in earnest for young South African persons. Therefore, The Metropolitan Retail invites students to apply for Bursary Programme 2024.
If you are a fresh, young South African graduate looking out for an opportunity to meet and work alongside great minds in your field, then why not jump on this and start your journey to a dream-come-through. Metropolitan Retail Internship Program is designed to help graduates on the Bachelor’s level that wants to do or experience internship just before starting out in life on their own.
Details of Metropolitan Retail Internship 2023
Learnership Location: Lebowakgomo, Limpopo
RESPONSIBILITIES AND WORK OUTPUTS
- Timeously complete all administrative and reporting duties related to the role
- Accurately capture and check new business documentation.
- Collate, compile and distribute documents to the required standards within defined time-frames
- Attend to all queries in a professional and friendly manner in order to provide an excellent client experience
- Screen and route all queries received to appropriate stakeholders
- Maintain the relevant office housekeeping standards
- Escalate faults/errors on applications to Line Manager
- Providing feedback on status of applications i.e. outstanding requirements and errors
- Provide updates on how many applications issued and processed
- Accurately capture client information on the relevant system
- Compile and check the relevant document to process payments and policy amendments within service agreement and authority levels.
- Ensuring client service level agreements are met and exceeded
- Providing effective, efficient and professional service to all our clients and offices, both telephonically and through written correspondence
- Engage with client in a client centric manner in order to improve client retention and repeat business activities
- Resolve client queries and follow up to ensure queries are resolved timeously and effectively
- Process the relevant policy transactions per client interaction
- Analyse situations carefully, understand the complexity and consequences before quickly taking action through clear, well thought out decisions
- Accurately identify problems and proactively solve them
COMPETENCIES REQUIRED
- Attention to detail with good planning and time management Skills
- Numerical reasoning ability and analytical Skills
- Fluent Verbal and Written Communication and Comprehension in English
- Stakeholder engagment and relationship management
- PC Literacy
EXPERIENCE AND QUALIFICATIONS
- Grade 12 or an equivalent NQF4 qualification (all CV’s must include matric certificate / statement of results)
- Must be unemployed, South African citizen aged between 18 and 35
- Interest in sales and customer service is essential
How to apply
Click here to apply online for Metropolitan Retail: Customer Service Learnerships 2024
NB. if you do not receive any response within 3 months, please accept that your application was not successful.
