How Long Does it take for SRD Appeal to be Approved? – A Detailed Guide

If you have submitted an appeal for your SASSA SRD R350 grant, the approval process can take some time. Here’s what you need to know about appeal processing times and how to track your appeal status.

How Long Does SRD Appeal Approval Take?

1. Standard Processing Time
   • SASSA states that SRD appeals can take up to 90 days to be reviewed and approved.
   • Delays may occur due to high volumes of appeals.
2. Factors That Affect Appeal Processing Time
   • Verification of personal and banking details
   • Review of application errors or missing information
   • Cross-checking with UIF, SARS, and Home Affairs records
   • System backlogs and high volume of appeals
3. Expedited Appeals
   • If your appeal is taking longer than 90 days, you should contact SASSA directly for updates.

How to Check Your SRD Appeal Status

1. Check Online

• Visit the SASSA SRD Appeals Portal
• Enter your ID number and registered phone number.
• Click “Check Status” to see updates on your appeal.

2. Contact SASSA for Updates

• Toll-Free Number: 0800 60 10 11
• Email: srd@sassa.gov.za

3. Wait for SMS or Email Notification

• SASSA will notify you via SMS once your appeal is approved or declined.

What to Do If Your Appeal Takes Too Long

1. Check for Updates Regularly
   • Visit the SASSA Appeals Portal weekly to check for any changes.
2. Ensure Your Banking Details Are Correct
   • If your appeal is approved but has no pay date, update your banking details
3. Contact SASSA If Delayed Beyond 90 Days
   • Call 0800 60 10 11 or email srd@sassa.gov.za for direct support.

The SRD appeal process can take up to 90 days, but delays may occur due to verification and system backlogs. Regularly check your appeal status online and contact SASSA if your appeal takes longer than expected.

Official SASSA Appeal Status Check Link

Check your appeal status here: SASSA Appeals Portal