Home Application How Do I Check my SASSA R350 Appeal Status?

How Do I Check my SASSA R350 Appeal Status?


If you are one of those who place an appeal or you wish to apply for an appeal due to rejected application status, don’t worry! Checking your appeal status is as simple as ABC. We have provided you with all the relevant information.

How do I check my SASSA R350 appeal status?


How do I check my SASSA R350 appeal status?

Take note: If you’ve already submitted an appeal, you don’t need to submit another or better still contact, the SASSA office, then the outcome of your appeal will be communicated through SMS.


Below this paragraph, we have compiled a lot of solutions concerning the SASSA grant. Read more to get all the necessary information related to checking your appeal status.

So, how do I check my SASSA R350 appeal status?

This is how to check your appeal status.

  • Open your Google Chrome browser.
  • Enter the URL or click on this link
  • Or enter or visit the direct link
  • Enter your ID number and cellphone or mobile number used when submitting your application.
  • Look down and click on the button with the inscription “send pin”.
  • An OTP code will be sent to your phone number, and six digits code, enter into the text box provided.
  • Click on the submit button.
  • The check appeal or reconsideration page will show up, indicating the months that you were declined.
  • Select the preferred month that you wish to check its status.
  • The status will show below the month, which is either: Pending, Approved, or Declined.
  • If it is pending, you have to be patient. If approved, most often there is a payment date, otherwise, you may have to provide your latest or current bank account or choose a post bank so that you can collect your grant from the Merchant Stores.
  • If declined, that’s the end. You cannot appeal again unless you send the case to the high court for review.
  • Currently, those who have submitted their reconsideration applications since August 2024 have been approved with pay dates or without pay dates.
  • Already there is a huge backlog of reconsiderations being worked on and SASSA has asked applicants to exercise more patience.
  • Take note that the status of the appeal can take up to three months for the outcome.


Check SASSA SRD Appeal Status From the SASSA office.

Check SASSA SRD Appeal Status From the SASSA office.

  • You can ask SASSA to also check your SASSA SRD R350 Appeal status or reconsideration status without paying anything.
  • Call SASSA on their toll-free number 0800601011, but make sure you have the ID number and the phone number when you place the call.
  • They may make a few inquiries to make sure that you are the proper owner of that account.
  • They will provide you with your current appeal or reconsideration application status and possibly tell you what to do to receive your grants.
  • Because the SASSA hotline is very busy, you have to wait for some time before your call will be picked up and answered.
  • You need to keep trying to call if they are not picking up or the line is busy

There are other alternative methods of checking your appeal status if the above step is not working for you.

How To Check Your R350 appeal status On WhatsApp

How To Check Your R350 appeal status On WhatsApp

Here’s how to find out the status of your appeal on WhatsApp.

  • Add 082 046 8553 as a contact on your phone
  • Open your WhatsApp and refresh your contacts
  • Open a chat
  • Send a message saying ‘hi’
  • Send a message saying ‘help’
  • You will be given various options, respond by saying ‘4’
  • Then, reply with ‘status’
  • Enter your reference number
  • You will then receive your SASSA SRD status
  • You will have to give your ID number and the telephone number you used to apply for the R350 grant.

How to check my appeal status through the Moya appHow to check my appeal status through the Moya app

Moya application It’s a Free app for anyone on a mobile network operator. The app offers limitless texting, group chat, and end-to-end security with automatic encryption of messages and automatic contact discovery.

Therefore, it is safe to use the Moya application to check your appeal status.

How to download the Moya app from the App Store or Google Play

  • Open the Google Play Store on your device.
  • Find the “Moya” app using the search bar. How Do I Check my SASSA R350 Appeal Status?
  • For the download to start, tap the “Install” button.
  • Tap “Open” to start the program after the download is finished.

It’s crucial to keep in mind that the application needs a reliable internet connection to operate effectively. Additionally, iOS 11.0 or Android 5.0 are the minimal requirements for using the app.

How to create an Account on the Moya Application.

  • Open the app: Once the app is downloaded, open it on your device.
  • Click on “Create Account”: On the app’s home screen, you will see the option to “Create Account”. Click on this button.
  • Enter your personal information: You will be prompted to enter your personal information, including your name, ID number, and contact details. Make sure that the information you enter is accurate and up-to-date.
  • Create a username and password: You will need to create a unique username and password for your account. Make sure to choose a strong password that is difficult to guess.
  • Verify your email and phone number: You will need to verify your email and phone number. A verification code will be sent to the email and phone number you provided. You will have to enter the code in the app to complete the verification process.
  • Review and accept the terms and conditions: You will need to review and accept the app’s terms and conditions.
  • Click on “Register”: Once you have completed all the steps, click on “Register” to create your account.

Step to check your appeal status through the moya app

  • Log in to the app: log in using your username and password.
  • Navigate to the “Status” page: Once you are logged in, you will see a menu at the bottom of the screen. Click on the “Status” option.
  • View grant status: On the status page, you will see information about your grant, including the type of grant you receive, the amount, and the date of your last payment.
  • View transaction history: On the same page, you will also be able to view your transaction history. This will show you a record of all the payments you have received and the dates they were made.
  • View Payment details: you can click on the payment, and it will show you the payment details, including the amount, the transaction type, and the reference number.
  • Filter by Date: You can also filter your transaction history by date range. It will allow you to view payments made in a specific period.
  • Access Payment Slip: You can access your payment slip by clicking on the “Payment Slip” button. It will show you the payment slip with all the details of the payment you received.

Please note that this procedure only applies to applicants who were rejected and who have already submitted an appeal to SASSA; if you have not yet done so, please follow the guidelines below:

The following guidelines about the appeals process are for those whose applications for the grant were rejected:

How to File an Appeal for an SRD Grant Under the New Regulations

How to File an Appeal for an SRD Grant Under the New Regulations

  • After 90 days of learning that your applications have been denied, applicants must file an appeal. Using the electronic platform is required for the appeal.
  • For the Independent Tribunal to hear and deliberate on appeals pertaining to the Covid-19 SRD grant, the Minister will have to nominate staff as members.
  • The applicant can not submit any documentation or information that was not disclosed to SASSA at the time of the application when filing an appeal.
  • The Independent Tribunal should consider the appeal by checking the decision of the Agency against the available information at its disposal and has the power to either confirm or set aside the decision of the Agency.
  • The Independent Tribunal should finalize the appeal within 90 days from the date on which the appeal was received and should inform the applicant by electronic communication of the decision and reasons thereof.
  • If an appeal is not filed within the allotted 90 days, the Independent Tribunal will not review it.

Millions of SRD grant applicants get declined every month, and they are left with no option but to fill application for an appeal. If your application is declined, just continue reading to know the reason.


Why is my Sassa R350 declined?

Below are common reasons why your SASSA R350 is declining:

Age Outside Range (60): The applicant does not qualify for the grant due to not meeting the age requirement (60) suspended (deceased record on DHA)

Debtor: The client was paid R350 once or more, for which the client did not qualify. The error was picked and the money is withheld to correct the error.

Payment will resume if the client still qualifies, once all the outstanding R350s are recovered.

NSFAS Registered: If you are a beneficiary of the national student fund help program, we will decline your application

Existing SASSA Grant: The applicant is a current recipient of a social grant other than a child grant

UIF registered: The applicant is eligible for UIF benefits based on TERS OR contributions to UIF OR is currently receiving the unemployment insurance fund benefit.

Gov. Payroll registered: The applicant is in employment at a government institution



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