MTN Ghana officially launched an electronic SIM service in Ghana a few days ago with the aim of improving their offering of quality and digital services to all their customers. An Electronic sim is a computer-generated SIM that is built-in in mobile and smartphones during manufacturing time. MTN Ghana has one primary goal, “to lead the delivery of a bold, new digital world to all their customers,” They also aim to achieve their vision by 2025. Most West African nations have already launched Electronic SIM.
The electronic service includes prepaid, postpaid, and commercial services already available to all MTN customers. Customers can only access these services through the MyMTN application. MTN revealed that they would upgrade all the customers with already registered numbers and sim cards to Electronic SIM. The Electronic Service allows Customers to simultaneously use various mobile numbers while using one device without necessarily switching out SIM cards.
MTN Ghana noted that anyone who activates Electronic SIM for the first time would be awarded 10 GB data bundles with no expiry date. Ghanaians can now access Electronic SIM in their country. All users with Electronic Sim Compatible devices will not need physical SIM cards; therefore, they will be able to use varied providers on the same device.
AirtelTigo was the first network operator to offer Electronic SIM in Ghana. AirtelTigo is a Ghanaian-owned telecommunication company that offers a wide range of dynamic and advanced telecommunications services, as well as mobile voice, data, mobile financial services, and business connectivity services. The Chief Executive Officer AirtelTigo, Leo Skarlatos, has insisted that Electronic SIM is among the digital revolution Ghana is working to achieve. “With the introduction of eSIM, AirtelTigo continues to stay ahead of the curve where innovation is concerned by giving its customers the much-desired flexibility to use the most advanced devices available globally and stay abreast with current technological trends. We constantly strive to deliver on our promise, Making Life Simple for all our customers through innovative products and services,” noted Leo Skarlatos.
The Chief Marketing Officer AirtelTigo, AtulNarain Singh, said, “eSIM provides added flexibility to eSIM compatible devices by transforming them from single SIM to dual SIM devices. AirtelTigoeSIM will also make Life Simple for customers who are frequent international travellers and must manually switch between SIMs whenever they cross borders. Smartphone users can dial *#06# to check whether their devices support eSIM or not; phones supporting eSIM will show a barcode with ‘EID’ at the beginning of the code on the screen. We are very confident that our existing and new customers will move quickly to our eSIM for what it delivers.”
The Minister for Communication and Digitalisation, Ursula Owusu-Ekuful, has congratulated AirtelTigo for their devotion to introducing the most suitable communication technology. The new service is meant to help improve the country’s telecommunication service and eliminate physical SIM cards.
You must activate the Electronic SIM on whichever network you are using. Activation can only be done using the MyMTN application. Using the application, you choose the Menu symbol and then choose the Electronic SIM option. Once you choose the electronic SIM network, key in your MTN number, and you will receive an OTP. After entering the OTP, you will see a form in which you must provide all your personal information, such as name and email address. Besides, you will be required to upload a profile picture and a National Identity card. Once you submit, you will receive more information concerning the activation of the Electronic SIM. All customers with electronic SIM-enabled phones are requested to visit their telecommunication network to secure an electronic Sim.