MTN Ghana Recruitment 2022 – Application Portal

The MTN Ghana Recruitment 2022/2023… | MTN Ghana Recruitment Portal is now open for new recruitment. MTN Ghana recruitment 2022 application form, Closing date, requirements, and guidelines are for free here.

Are you a Ghanaian who has been looking for an opportunity to get recruited in the upcoming MTN Ghana Recruitment and yet you are still not sure how to start? This Portal is Basically made for you. We will be of help by directing you to the process and method of application, All you need to do is to follow the guidelines.

They invited applications from suitably qualified Ghanaians for the 2022/2023 MTN Ghana recruitment exercise.  INTERESTED AND SUITABLY QUALIFIED members of the public can apply for any of the positions available at MTN Ghana.

Therefore, all Interested and qualified applicants must be Ghanaian citizens by birth with no criminal record. Possess a first Degree, not below a Second Class Lower from an accredited university in a related field. … Age of 21 and not more than 35 years by 31st December 2022.

MTN Ghana Recruitment 2022/2023

3. Job Title: Supervisory Contractor, Enterprise Solutions

Job Summary

• Provide engineering support on all presale’s activities through collaboration with IT, Networks, Projects, Sales and Marketing teams, external Vendors and Customers.

Job Context

• Technology and Platform business
• Multiregulation and multifaceted stakeholder management
• Public Listed Organization
• Environmental, Social and Governance prioritized
• Regionalization structure implication
• Performance driven environment
• Development of a sophisticated client base
• Diverse cultural environment
• Extended workforce management

Job Role

• Support in designing a cost-effective technology solution for enterprise customers, wholesale Providers, Internet Service providers (ISPs), Other Network Operators, Mobile Virtual Network Operators (MVNOs), Educational institutions campuses, residential and business areas on request.
• Provide support in the development of technical documentation and high-level designs of customer as well as Bill of Materials (BOM) & Bill of Quantities (BOQ).
• Assist in collaborating with other stakeholders such as IT, Networks, Projects and Managed service operators to verify the availability, suitability and allocation of network resources for customer service designs and provisioning.
• Asist in Liaising with Service Delivery team for successful implementation of new products and projects according to agreed designs.
• Assist in collaborating with Products and Partnerships teams in performing evaluations, testing and validations for new products and solution according to submitted customer technical documentation, whilst ensure internal processes and policies are complied with.
• Assist in conducting on-site inspections/investigations, including Wireless RF Surveys, in-depth walkthroughs, and documentation of existing conditions.

Qualification Required & Experience

Education

• Minimum of BSc Electrical/Electronic/Telecom Engineering or Computer science

Experience

• Minimum of 2 years’ proven relevant experience in a similar role.

Knowledge & Technical Competencies:

• Strong knowledge in Management of Customer Support Functions
• Project Management
• Unified Communication and Collaboration solutions & services (Hosted PBX, SIP Trunking, IVR, and many more )
• Data connectivity products (VPN, WAN, Leased Lines)
• Corporate, Campus and Commercial wireless and FTTx Solutions
• Internet solutions,
• IOT and APN solutions
• Global Network Connectivity (MPLS, IPLC)
• Colocation (Datacenter, IaaS)
• Associate level knowledge of TCP/IP network infrastructure and design of wireless networks solutions
• Strong Troubleshooting and Problem-solving skills
• Basic programming and SQL knowledge

Behavioral Competencies:

• Leads self, good conflict management, takes and manages accountability
• Innovative, Takes initiative, result oriented and develops self consistently
• Trustworthy, integrity and ethical in dealings
• Ability to focus on priorities and plans.
• Good written and verbal communication, presentation skills, commitment to the organization
• Global thinker, Analytical thinking and Problem-solving abilities.
• Be able to maintain confidentiality

Must live the MTN Values of

• Can Do; Integrity; leadership; Innovation; Relationships

Must exhibit the MTN Vital Behaviors of

• Complete Candor, Complete Accountability, Active Collaboration & Get it done.

Location: Accra

How To Apply For The Job

Qualified applicants should indicate vacancy number Ref no: MTN-EBD-ADTRACKSC04 as the email subject and ensure that CVs are saved in their names. Applications without the subject and CVs saved in their names will automatically be disqualified.

Interested and qualified applicants should send their Curriculum Vitae to:

mtnghanarecruitment@mtn.com

Closing Date: 30 September, 2022

Only shortlisted applicants will be contacted

4. Job Title: Engineer, Network Monitoring Centre (NMC)

Job Summary:

• Ensure that the Managed Service Provider’s NMC duties are performed per Service Level Agreements and Key Performance Indicators (SLA/KPI’s) in line with MTN Ghana business objectives. This role will also be responsible for monitoring and coordinating all network related changes by ensuring implementation is in accordance with change control procedures, with minimum customer impact, towards achieving the desired results of the changes.

Job Context

• Technology and Platform business
• Multiregulation and multifaceted stakeholder management
• Public Listed Organization
• Environmental, social and governance prioritized
• Partnerships at the core of business practices
• Managed Services organisation and regional Structure implication
• MTN Group approved Telecommunication/ICT Network Standards and Practices
• Global technology trends and advancements
• Diverse Cultural environment
• Agile way of work

Job Role

• To ensure that the Vendor provides and documents Root Cause Analysis (RCA) report on time and shared with relevant stakeholders and follows up on recommendations in the report.
• To confirm data integrity and ensure all reports by the Managed service partner is accurate to inform decision making
• Monitor and ensure planned work are logged with all relevant data and planned tests are conducted after every work order per standards.
• Correlate network changes and impact on user departments
• Engage with internal/external team on upcoming planned activities.
• Issue agenda and minutes for Change Control Board meetings.
• Ensure approval for implementation is communicated to requester and monitor for compliance with change management policy.
• Escalation of problems associated with Request for Change (RFC) to line manager and identified stakeholders
• Maintain Change management policy
• Consult with Internal Audit and forensic division for regular internal and external Audits
• Escalate serious and long outstanding faults to the Manager, Network Change Control board & NMC
• To generate/develop periodic and adhoc reports per timelines agreed on with Line Manager

Qualification Required & Experience

Education

• Minimum of a University degree B.Sc. Electrical Engineering, Telecommunications or Computer Science
• An ITIL certification will be an added advantage
• Project Management certification / Scrum certification will be a plus.

Experience

• Minimum of three (3) years’ hands on experience in Transmission, switching in an IP Service Management Centre environment
• Must demonstrate considerable experience in managing 3rd Parties within a Manage service environment

Knowledge

• In depth knowledge of Telecommunications Technology Fundamentals
• Adequate knowledge in Network System technologies (GSM, WCDM etc).
• Adequate knowledge in Windows, Unix & Linux Operating Systems
• Adequate Knowledge in MS Office suite
• Adequate knowledge in Management & Reporting tools (Service Now, MAPS, OSS, M2000)
• Strong analytical skills with the ability to query, collect, organise, analyse, and disseminate significant amounts of data / information with attention to detail and accuracy will be an added advantage.
• Adequate knowledge in Network management systems associated to different architectures
• Ability to communicate technical information to non-technical people

Competencies

Skills/Physical competencies:

• Ability to manage own time and workload and juggle conflicting priorities
• Demonstrate evidence of influencing and negotiating skills
• Professional approach with a can do attitude
• Courage Skills- Manages self and supervise managed services providers performance, good conflict management, takes and manages accountability
• Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently
• Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
• Personal Skills -Trustworthy, integrity and ethical in dealings
• Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
• Organisational Positioning Skills – Good written and verbal communication, commitment to the organization
• Global thinker, Analytical thinking, and Problem-solving abilities.

Must live the MTN Values of

• Can Do; Integrity; leadership; Innovation; Relationships

Location: Accra

How To Apply For The Job

Qualified applicants should indicate vacancy number Ref no: MTN-NWG-ADTRACKENG3 as the email subject and ensure that CVs are saved in their names. Applications without the subject and CVs saved in their names will automatically be disqualified.

Interested and qualified applicants should send their Curriculum Vitae to:

mtnghanarecruitment@mtn.com

Closing Date: 28 August, 2022

Only shortlisted applicants will be contacted

5. Job Title: Engineer, Network Systems Support

Job Summary:

• Ensure that the Managed Service Provider’s NMC duties are performed per Service Level Agreements and Key Performance Indicators (SLA/KPI’s) in line with MTN Ghana business objectives. This role will also be responsible for monitoring and coordinating all network related changes by ensuring implementation is in accordance with change control procedures, with minimum customer impact, towards achieving the desired results of the changes.

Job Context

• Technology and Platform business
• Multiregulation and multifaceted stakeholder management
• Public Listed Organization
• Environmental, social and governance prioritized
• Partnerships at the core of business practices
• Managed Services organisation and regional Structure implication
• MTN Group approved Telecommunication/ICT Network Standards and Practices
• Global technology trends and advancements
• Diverse Cultural environment
• Agile way of work

Job Role

• To ensure that the Vendor provides and documents Root Cause Analysis (RCA) report on time and shared with relevant stakeholders and follows up on recommendations in the report.
• To confirm data integrity and ensure all reports by the Managed service partner is accurate to inform decision making
• Monitor and ensure planned work are logged with all relevant data and planned tests are conducted after every work order per standards.
• Correlate network changes and impact on user departments
• Engage with internal/external team on upcoming planned activities.
• Issue agenda and minutes for Change Control Board meetings.
• Ensure approval for implementation is communicated to requester and monitor for compliance with change management policy.
• Escalation of problems associated with Request for Change (RFC) to line manager and identified stakeholders
• Maintain Change management policy
• Consult with Internal Audit and forensic division for regular internal and external Audits
• Escalate serious and long outstanding faults to the Manager, Network Change Control board & NMC
• To generate/develop periodic and adhoc reports per timelines agreed on with Line Manager

Qualification Required & Experience

Education

• Minimum of a University degree in Computer Science / Computer Engineering/ Telecom Engineering, Electrical / Electronic Engineering, and related specializations

Experience

• Minimum of 3 years work experience in relevant Information Technology or Telecommunication environment.

Knowledge

• Fundamental Knowledge in Telecoms (PS/CS Core, RAN, Transmission, etc)
• Sound knowledge in database administration
• Good command of Linux/UNIX system administration
• Sound knowledge of operating system support (OSS) preferably Ericsson & Huawei
• Good knowledge of scripting and platform integration

Competencies

Skills/Physical competencies:

• Ability to manage own time and workload and juggle conflicting priorities
• Demonstrate evidence of influencing and negotiating skills
• Professional approach with a can do attitude
• Courage Skills- Manages self and supervise managed services providers performance, good conflict management, takes and manages accountability
• Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently
• Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
• Personal Skills -Trustworthy, integrity and ethical in dealings
• Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
• Organisational Positioning Skills – Good written and verbal communication, commitment to the organization
• Global thinker, Analytical thinking, and Problem-solving abilities.

Must live the MTN Values of

• Can Do; Integrity; leadership; Innovation; Relationships

Must exhibit the MTN Vital Behaviors of

• Complete Candor, Complete Accountability, Active Collaboration & Get it done.

Location: Accra

How To Apply For The Job

Qualified applicants should indicate vacancy number Ref no: MTN-NWG-ADTRACKENG4 as the email subject and ensure that CVs are saved in their names. Applications without the subject and CVs saved in their names will automatically be disqualified.

Interested and qualified applicants should send their Curriculum Vitae to:

mtnghanarecruitment@mtn.com

Closing Date: 28 August, 2022

Only shortlisted applicants will be contacted.

6. Job Title: Senior Manager, Digital Channels

Job Summary:

• Provide team and role scope leadership for digital channels and innovative propositions to deliver on the business’s digital agenda to drive self-care and sales through Digital channels. Provide guidance in the advancement of digital channels via design, development, and maintenance of the digital value chain.

Job Role

• Scan the business and evaluate opportunities related to customer and stakeholder needs and provide guidance supported by digital business models for long-term competitiveness and growth of MTNs digital agenda and digital channels aligned to MTN Ambition 2025.
• Manage the development and growth strategy of MTN digital channels like MyMTN, chatbot, e-shop etc.
• Provide guidance and direction to functional and departmental leads across the business on digital, technological, and related solutions to enable their functional digital goals, objectives, and roadmap.
• Proactively seek out, vet, and implement new technologies to innovate digitally throughout the company with a special focus on digital self-care and sales. Develop innovative digital solutions for broad business interests. Comprehensive and original concepts and approaches required for market relevance.
• Anticipate, define, and help capture opportunities leveraging multiple sources of data for digital innovation: trends, customer insights, behavioural and attitudinal data, competitive information among others. Responsibility for evaluating analytics for web and app properties including digital and social analytics.
• Lead in conducting data research to compliment digital innovation drive within the business. Leverage analytics to assess potential needs of the market at large, the evaluation of the feasible solution sets and the barriers to adoption by customers and/or consumers.
• Work with internal and external partners to provide great user experiences based on customer insights and a detailed analysis of digital analytics
• Lead collaborations with international and local partnerships on content and other digital services.
• Leadership on the evaluation of financials and business cases for relevant digital innovation initiatives.
• Provide support to commercial teams regarding digital innovation best practices
• Work closely with MTN Group DigiFin to ensure any innovation identified is defined, developed and delivered within the Group DigiFin framework and best practice.

Context :

• Dynamic and competitive telecommunication & ICT industry
• Evolving telco with a focus on platforms
• Multi regulated environment
• Impact execution focus
• Developing sophisticated client base
• Media interest

Qualification Required & Experience

Education

• First Degree in computer science or a business field with technology specialization
• Scrum Master or Product Owner certification or proven experience of having worked using the Scrum framework.
• Coding and Software Enhancement, Networking Development, Algorithms Design, Cloud Computing, UI Design, Online Framework, Software Computing important.
• Project Management Certification a plus

Experience

• Minimum of 8 years related work experience in a digital organization/global/multinational management consultancy (understanding emerging markets an advantage)
• Good experience and knowledge of the main digital analytics and advertising tools like Google Analytics, Google Data Studio, Appsflyer, Airship etc.
• Advanced digital skills
• Experience managing E-commerce and/or apps
• Experience working on business transformation projects and/or in a digital environment
• At least 5 years managing projects with cross functional teams and/or people

Professional/Technical competencies:

• Strong knowledge of Digital and Mobile Apps
• Project Management
• Coding and Software Enhancement, Networking Development, Algorithms Design, Cloud Computing, UI Design, Online Framework, Software Computing an advantage.
• Business Performance Management; Planning and Budgeting
• Stakeholder Relations Management
• Marketing/Digital Marketing
• Agile Principle and Methodology
• Understanding the Digital Ecosystem
• Proficient in Microsoft Office Suite (Word, PowerPoint, etc.)
• Knowledge and ability to use Digital tools

Physical Skills/ Competencies:

• Self-starter and ability to keep up in a fast-paced environment while meeting deadlines • Naturally curious and have a passion to ideate and advance innovation of digital products
• Must be detail-oriented and have good organization skills
• Maturity, professionalism, and good conflict management.
• Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
• Personal Skills – Trustworthy, integrity in dealings
• Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
• Organizational Positioning Skills – Good written and verbal communication, presentation Skills, commitment to the organization
• Global thinker, analytical thinking, critical thinking, and problem-solving abilities.

Location: Accra

How To Apply For The Job

Interested and qualified applicants should send their Curriculum Vitae by to:

mtnghanarecruitment@mtn.com

Kindly indicate the Vacancy number MTN-DG-ADTRACK0007 as the email subject and note that only shortlisted applicants will be contacted.

Closing Date: 08 September, 2022

7. Job Title: Senior Manager Commercial Legal

Job Summary:

Responsible for providing expert legal advisory services as well as identify, minimize and mitigate legal risk within the organisation.

This role is also responsible for managing the company’s contractual arrangements regarding drafting, legality, structuring, and ensure that business practices, policies and activities are in accordance with the laws of Ghana.

Job Role

• Manage legal risk within the business by taking responsibility for providing legal advice across the business.
• Manage the implementation of legal processes that relate to legal drafting, negotiations, and commercial agreements.
• Oversee the creation of templates and checklists and incorporation of related company policies into contracts.
• Draft and advise on company contracts relating to supplier agreements, employment contracts and authentication of contracts departments.
• Manage in conjunction with external solicitors, all on-going litigation, dispute resolution and settlement matters.
• Identify and remedy complex legal issues within the business
• Lead in creating and maintaining a proactive legal dossier.
• Act in a supporting and advisory capacity to Management and employees in identifying and managing potential legal risk.
• Coordinate legal compliance monitoring and direct risk management efforts related to daily operations in areas including management controls, Ghana law compliance obligations, disclosure issues, reporting requirements and general corporate governance matters.
• Support implementation of internal company policies.
• Support with key input in all efforts towards influencing governmental & regulatory policies affecting the company’s businesses.

Qualification Required & Experience

Education

• A Degree in Law
• Professional Law certificate from the Ghana School of Law is a must
• LLM is an added advantage

Foundational Skills Proficiency Required

Strategic Planning & Thinking

• Leads and directs a strategic planning team to address and outline the future direction of an organization
• Establishes strategic performance measures to allow the organization to continually assess and adjust program direction
• Explain the strategic direction of the organization to others

Critical Thinking

• Critically compare different points of view
• Identifies linkage of actions to achieving outcomes
• Applies formal methods and strategies to enhance creative thought
• Effectively analyzes the situation, collects input to make informed decision

Analytical Thinking

• Identifies the options and solutions for addressing the problems analyzed
• Identifies a number of solutions to the problem by identifying and evaluating the various options developed and selects the most effective solution
• Draws logical and objective conclusions from the given data sets and validates them as the prime cause and contributing causes.

Decision Making based on Decision Modelling

• Able to match appropriate solutions to a variety of business needs / demands. Consistently “thinks ahead” when making decisions and seeks to preempt possible solutions
• Takes ultimate responsibility for key decisions within the areas of responsibility.
• Strongly contributes to effective problem solving and decision making and is clearly accountable and seeks to effectively manage risk.
• Ability to build decision models to analyze and solve basic to intermediate problems

Integrated Analytics

• Expert in behavioral information and technical data; uses to make a strong contribution to the executive team, the board, for problem solving and decision-making processes.
• Will seek to influence the organization’s strategy, to ensure that the organization has the technical capability to manage and mine big data.

Behavioral qualities

• Ability to manage self and others, good verbal and communication skills, takes and manages accountability
• Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently, Creativity and Innovation
• Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
• Personal Skills – Trustworthy, integrity and ethical in dealings
• Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
• Organisational Positioning Skills – Good written and verbal communication, commitment to the organization
• Global thinker, Analytical thinking and Problem-solving abilities.
• Influencing and Negotiation skills
• Facilitating skills

Location: Accra

How To Apply For The Job

Qualified applicants should indicate vacancy number MTN-CS-ADTRACKSMCL001 as the email subject. Save your CV in your Full Name

Interested and qualified applicants should send their Curriculum Vitae to:

mtnghanarecruitment@mtn.com

Closing Date: 07 September, 2022

Only shortlisted applicants will be contacted.

CAUTION: Candidates who want to apply for this Recruitment should be very sensitive and careful, We advise that Candidates should visit the Recruitment PORTAL or WEBSITE and follow the steps outlined for the Application. DO NOT GIVE MONEY to any agent proving to get you Recruited Please take Note.

For more questions and further information pertaining to this recruitment, get in touch with us at the Comment Space Below.

Few things to know before Applying for MTN Ghana Recruitment 2022

To apply for the MTN Ghana Recruitment Recruitment 2022. Below is what you need to know:

• Make sure you confirm the deadline of any advertised position before submitting an application.
• Make sure you meet all minimum MTN Ghana Recruitment Recruitment requirements and possess any required documents before submitting an application.
• Follow the details on each individual position to apply.